Frequently Asked Questions
Everything you need to know about your Ohmollydress experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days, while express options are available at checkout for faster delivery within 2-4 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different dress styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or change your order within 1 hour of placement by contacting our support team.
Do you ship internationally?
Yes, Ohmollydress ships to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.